HELP CENTER

User Guide / FAQ
General
It is because FIFO88 is a safe, secured and trusted online casino in Malaysia which provides various games such as Sportsbook, Live Casino Games and Slot Games. You will definitely enjoy all the games as attractive bonuses and promotions are the highest among all platforms. Their professional and helpful 24/7 customer service serves every customer to solve their problem effectively and efficiently. Their fast payout within 10 minutes is also a big reason that you must play in FIFO88. Click to read more on “About Us” to know more product advantages.
Go to FIFO88 homepage and click “Join Now” and then fill in all required details to register the account. Make sure that you read all the “terms and conditions” before you proceed to register your account.
My Account
For this situation, kindly ensures that you key in the right username and password. If you forgot your password, you can reset it by using your email address which is used to register an FIFO88account.
  1. Go to FIFO88 homepage
  2. Click on the Forgot Password link below Log In tab.
  3. Enter your registered email address and submit. A new password will be sent to your email shortly, kindly check your email for the new password.
  4. Log in to your account by using the new password and kindly change it to the new password to secure your account.

If you’re unable to reset your password by this method, please do not hesitate to contact our customer service team for additional help by using Live Chat on FIFO88or email us at [email protected]
FIFO88 website is developed with your personal privacy and security as our primary concern. FIFO88is regulated and will not disclose your personal information which employs the highest standards of data encryption to any third party unless required to do so by applicable laws and regulations or court order.

However, FIFO88 reserves the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments for services provided through our website.

Every very personal information supplied by users is transmitted via Secure Socket Layer (SSL 128-bit encryption Standard) and stored in secure operating environments that are not accessible by the public. For any internal access to all data is limited and strictly monitored.
You will need to enter accurate information such as “Update Profile”, “Banking Details”, “Contact number”, “Email Address” to get full validation. Please make sure your contact number and email address are correct before verifying it.
Payment
There are two types of deposit methods.

Normal Deposit. You can use an ATM or cash deposit machine at your nearest bank branch to transfer the money. Please click here to continue

Express Deposit. You can use FPX internet banking to directly transfer the money. Please click here to continue
  1. Log in to your FIFO88 account
  2. Choose your preferred deposit method
  3. Choose your preferred bank and deposit a minimum of MYR 30 through online banking, ATM and cash deposit machine. Remember to keep the receipt as proof of payment.
  4. After completing payment, head back to the deposit page and enter the deposit amount, deposit method. Attach the receipt. Then, click on “submit”.
  5. Check the transaction status and click on “My Wallets” to make sure that your wallet balance is updated correctly.

Watch our tutorial video on how you can deposit here .
  1. Log in to your FIFO88 account
  2. Select “Transfer”, under “From” choose “Main Wallet” and under “To” choose the game that you want to add credit.
  3. Click “Select” for checking the history and status of credit transfer. Then, click on “My Wallet” to check also your balance in your gaming wallet.

Watch our tutorial video on how you can transfer credit and start playing here .
  1. Log in to your FIFO88 account
  2. Head over to the ‘Withdrawal’ page. Ensure that your banking details are correct here. Key in the amount you wish to withdraw and click on ‘Submit’. Remember, you can only make a withdrawal from your Main Wallet.
  3. Once your withdrawal is approved, the amount will be transferred to your bank account. Check your bank account and your FIFO88Main Wallet to see the balance updated.

Watch our tutorial video on how you can perform a withdrawal here .
FIFO88.com always provides a secure and fast transaction to give every user the best experience of online casino games. Once we receive your request to withdraw the money, it may take up to 10 minutes to receive the money that you withdraw from your account. All transactions will be done by using bank transfer.

Kindly be reminded that you can check the withdrawal status in the “Transaction History”.
There are 2 types of wallets shown under FIFO88 betting account which is Main Wallet and Product Wallet:
  1. Main Wallet
    The total deposit made by a member will appear in FIFO88 Main Wallet. Besides, the Main Wallet’s total available balance displays the total amount that a member can withdraw using the various banking methods as well as the amount that can be transferred to the Products Wallet to fund betting transactions.
  2. Product Wallet
    Each product has its own wallet. The Products’ Wallet displays the amounts available for betting on the following respective products:
    • Sportsbooks
    • Live Casinos
    • Slot Games

    Members can transfer funds from his/her Main Wallet to his/her desired Products’ Wallet and from a Product Wallet to another Product Wallet by selecting the desired wallet from the Transfer From/To drop-down list.
Technical Problem
Please make sure that you are logging in from a non-restricted country. Next, kindly clear all your cache/cookies and close browser. After that, open the browser again and try again.

If you are still unable to log into the FIFO88 website, kindly recheck that you have entered the correct information and try again. If you are still unable to log in, please contact FIFO8824/7 Customer Service Team for instant response.
Different kinds of aspects of technical safety, hence, below are FIFO88 major precautions that have been established.
  • Physical safety - Our servers are placed in highly protected premises, where all employees have been screened with security clearance.
  • Security breach protection - Our servers are protected by a firewall system.
  • Data integrity – All FIFO88 communication between your browser and our servers is encrypted.
If you continue to experience problems, please contact FIFO88 Customer Service Support Live Chat for instant support.
Mobile
Yes, as long as your mobile device is a Wi-Fi or 3G / 4G / 5G or capable phone with any browser (Chrome, Firefox, Safari, IE, and others that is compatible) will be able to access the mobile version
Firstly, you will be automatically brought to the mobile site via any of your phone browsers. If you are still on the desktop site, you will see on the left top hand side of the page, please click on the mobile icon. For new members, you can click JOIN to create an account with us.
Yes, as long as you are connected to Wi-Fi or 3G / 4G / 5G to enjoy a mobile experience.
Below is the product that currently available on mobile version and enhancement still undergoing to offer more in near future
  • Sportsbook
  • Live casino
  • Slot game
Yes, you are able to submit deposit/withdrawal (Bank Transfer) form via phone including do fund transfer for your convenience.
Top
HELP CENTER
User Guide / FAQ
General
It is because FIFO88 is a safe, secured and trusted online casino in Malaysia which provides various games such as Sportsbook, Live Casino Games and Slot Games. You will definitely enjoy all the games as attractive bonuses and promotions are the highest among all platforms. Their professional and helpful 24/7 customer service serves every customer to solve their problem effectively and efficiently. Their fast payout within 10 minutes is also a big reason that you must play in FIFO88. Click to read more on “About Us” to know more product advantages.
Go to FIFO88 homepage and click “Join Now” and then fill in all required details to register the account. Make sure that you read all the “terms and conditions” before you proceed to register your account.
My Account
For this situation, kindly ensures that you key in the right username and password. If you forgot your password, you can reset it by using your email address which is used to register an FIFO88account.
  1. Go to FIFO88 homepage
  2. Click on the Forgot Password link below Log In tab.
  3. Enter your registered email address and submit. A new password will be sent to your email shortly, kindly check your email for the new password.
  4. Log in to your account by using the new password and kindly change it to the new password to secure your account.

If you’re unable to reset your password by this method, please do not hesitate to contact our customer service team for additional help by using Live Chat on FIFO88or email us at [email protected]
FIFO88 website is developed with your personal privacy and security as our primary concern. FIFO88is regulated and will not disclose your personal information which employs the highest standards of data encryption to any third party unless required to do so by applicable laws and regulations or court order.

However, FIFO88 reserves the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments for services provided through our website.

Every very personal information supplied by users is transmitted via Secure Socket Layer (SSL 128-bit encryption Standard) and stored in secure operating environments that are not accessible by the public. For any internal access to all data is limited and strictly monitored.
You will need to enter accurate information such as “Update Profile”, “Banking Details”, “Contact number”, “Email Address” to get full validation. Please make sure your contact number and email address are correct before verifying it.
Payment
There are two types of deposit methods.

Normal Deposit. You can use an ATM or cash deposit machine at your nearest bank branch to transfer the money. Please click here to continue

Express Deposit. You can use FPX internet banking to directly transfer the money. Please click here to continue
  1. Log in to your FIFO88 account
  2. Choose your preferred deposit method
  3. Choose your preferred bank and deposit a minimum of MYR 30 through online banking, ATM and cash deposit machine. Remember to keep the receipt as proof of payment.
  4. After completing payment, head back to the deposit page and enter the deposit amount, deposit method. Attach the receipt. Then, click on “submit”.
  5. Check the transaction status and click on “My Wallets” to make sure that your wallet balance is updated correctly.

Watch our tutorial video on how you can deposit here .
  1. Log in to your FIFO88 account
  2. Select “Transfer”, under “From” choose “Main Wallet” and under “To” choose the game that you want to add credit.
  3. Click “Select” for checking the history and status of credit transfer. Then, click on “My Wallet” to check also your balance in your gaming wallet.

Watch our tutorial video on how you can transfer credit and start playing here .
  1. Log in to your FIFO88 account
  2. Head over to the ‘Withdrawal’ page. Ensure that your banking details are correct here. Key in the amount you wish to withdraw and click on ‘Submit’. Remember, you can only make a withdrawal from your Main Wallet.
  3. Once your withdrawal is approved, the amount will be transferred to your bank account. Check your bank account and your FIFO88Main Wallet to see the balance updated.

Watch our tutorial video on how you can perform a withdrawal here .
FIFO88.com always provides a secure and fast transaction to give every user the best experience of online casino games. Once we receive your request to withdraw the money, it may take up to 10 minutes to receive the money that you withdraw from your account. All transactions will be done by using bank transfer.

Kindly be reminded that you can check the withdrawal status in the “Transaction History”.
There are 2 types of wallets shown under FIFO88 betting account which is Main Wallet and Product Wallet:
  1. Main Wallet
    The total deposit made by a member will appear in FIFO88 Main Wallet. Besides, the Main Wallet’s total available balance displays the total amount that a member can withdraw using the various banking methods as well as the amount that can be transferred to the Products Wallet to fund betting transactions.
  2. Product Wallet
    Each product has its own wallet. The Products’ Wallet displays the amounts available for betting on the following respective products:
    • Sportsbooks
    • Live Casinos
    • Slot Games

    Members can transfer funds from his/her Main Wallet to his/her desired Products’ Wallet and from a Product Wallet to another Product Wallet by selecting the desired wallet from the Transfer From/To drop-down list.
Technical Problem
Please make sure that you are logging in from a non-restricted country. Next, kindly clear all your cache/cookies and close browser. After that, open the browser again and try again.

If you are still unable to log into the FIFO88 website, kindly recheck that you have entered the correct information and try again. If you are still unable to log in, please contact FIFO8824/7 Customer Service Team for instant response.
Different kinds of aspects of technical safety, hence, below are FIFO88 major precautions that have been established.
  • Physical safety - Our servers are placed in highly protected premises, where all employees have been screened with security clearance.
  • Security breach protection - Our servers are protected by a firewall system.
  • Data integrity – All FIFO88 communication between your browser and our servers is encrypted.
If you continue to experience problems, please contact FIFO88 Customer Service Support Live Chat for instant support.
Mobile
Yes, as long as your mobile device is a Wi-Fi or 3G / 4G / 5G or capable phone with any browser (Chrome, Firefox, Safari, IE, and others that is compatible) will be able to access the mobile version
Firstly, you will be automatically brought to the mobile site via any of your phone browsers. If you are still on the desktop site, you will see on the left top hand side of the page, please click on the mobile icon. For new members, you can click JOIN to create an account with us.
Yes, as long as you are connected to Wi-Fi or 3G / 4G / 5G to enjoy a mobile experience.
Below is the product that currently available on mobile version and enhancement still undergoing to offer more in near future
  • Sportsbook
  • Live casino
  • Slot game
Yes, you are able to submit deposit/withdrawal (Bank Transfer) form via phone including do fund transfer for your convenience.
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